MBA Statement on Hurricanes Harvey and Irma Relief Efforts

MBA Statement on Hurricanes Harvey and Irma Relief Efforts

WASHINGTON, D.C. (September 12, 2017) – David H. Stevens, President & CEO of the Mortgage Bankers Association (MBA), released the following statement in response to questions about what steps homeowners should take if their homes suffered damage from Hurricanes Harvey or Irma.

“Our thoughts and prayers are with the people impacted by these terrible storms. We are receiving a lot of questions from homeowners who don’t even know where to begin as they start to assess the damage.

“The first call you should make is to your loan servicer. That is the company you make your monthly mortgage payment to. These companies have plans and programs to help you through this difficult time, but they need to hear from you. Second, call your hazard or homeowners insurance company. It’s important to get the ball rolling with them immediately. And finally, call FEMA and apply for disaster aid. They have a number of resources to help. Call 800-621-3362 or visit”

MBA has established a webpage at that offers tips and resources for homeowners and contact information for many of the loan servicers who have customers in the impacted areas.

Rob Van Raaphorst

(202) 557- 2799


The Mortgage Bankers Association (MBA) is the national association representing the real estate finance industry, an industry that employs more than 280,000 people in virtually every community in the country. Headquartered in Washington, D.C., the association works to ensure the continued strength of the nation’s residential and commercial real estate markets; to expand homeownership and extend access to affordable housing to all Americans. MBA promotes fair and ethical lending practices and fosters professional excellence among real estate finance employees through a wide range of educational programs and a variety of publications. Its membership of over 2,400 companies includes all elements of real estate finance: mortgage companies, mortgage brokers, commercial banks, thrifts, Wall Street conduits, life insurance companies and others in the mortgage lending field.


Mortgage Bankers Association
1331 L Street, NW
Washington, DC 20005

Phone: (202) 557-2700