Jones Lang LaSalle Launches First Global Smart-Building Cloud-Based Portfolio Management Solutio


IntelliCommand™ provides 24/7, real-time remote access to control buildings, reduce carbon footprint and energy costs by 18 percent

CHICAGO, IL – November 14, 2011 – (RealEstateRama) — Jones Lang LaSalle today announced that it has launched IntelliCommand™, the industry’s first integrated building management solution that combines cloud-based, smart-building technology with a world-class team of engineering and operations professionals to enable 24/7, real-time remote monitoring and control of facilities and portfolios worldwide.

As an industry leader in facility and property management, providing services to more than 250 major corporations totaling 1.8 billion square feet of real estate globally, Jones Lang LaSalle wanted to create a solution that combined smart technology with building operations expertise and facility management execution.

The IntelliCommand portfolio management system leverages leading-edge technology from Pacific Controls to enable 24/7 real-time monitoring and control to deliver seamless solutions for worldwide portfolios from a central location. IntelliCommand’s continuous commissioning feature monitors performance of building systems and equipment, from HVAC to air compressors, to ensure that all systems operate at peak efficiency individually and in combination with one another, fully leveraging and integrating Jones Lang LaSalle’s robust integrated facilities management delivery platform.

IntelliCommand is powered by Pacific Controls, the leading provider of ICT-enabled managed services and converged engineering solutions for buildings and infrastructure projects globally.

When IntelliCommand detects an anomaly that cannot be automatically adjusted, it alerts on-site engineers or deploys resources to address specific problems, and also often diagnoses the problem to make resolution by facility managers easier and faster.

To watch a video of IntelliCommand at work, click here.

“IntelliCommand allows companies to achieve unprecedented gains in efficiency and productivity across their portfolios that show up on the bottom line,” said Chris Browne, International Director of Integrated Facilities Management (IFM) at Jones Lang LaSalle. “With the advent of so many innovative technological breakthroughs – from cloud computing to robotics – the real estate industry is beginning to take notice of smart-building potential. IntelliCommand is one of the first solutions to fully leverage this power.”

“IntelliCommand more than pays for itself in a short time based on energy savings alone, estimated at 18 percent within 18 months of implementation,” said Dan Probst, Chairman of Energy and Sustainability Services at Jones Lang LaSalle. “In addition to the cost savings generated, IntelliCommand supports corporate sustainability goals by reporting and reducing the carbon footprint through its ability to measure energy consumption and greenhouse gases in real-time.”

Your buildings are talking…are you listening?

IntelliCommand gives a voice to each facility so that buildings can help eliminate their own inefficiencies. Direct benefits include significantly reduced energy costs, lower facility management costs over time, faster response times to facility issues and enhanced control over information for strategic planning purposes.

How it works:

  • Identifies anomalies in building systems that might otherwise go unnoticed until they become significant expenses.
  • Provides continuous commissioning by constantly monitoring all systems to ensure they are within parameters for optimal operating conditions.
  • Monitors worldwide portfolios from a central location to allow immediate response where and when it is needed
  • Diagnoses possible causes of an issue, so that energy and facility professionals can show up with the right tools and equipment to make repairs efficiently.

“With IntelliCommand, building equipment and operational issues are resolved before they become complaints, problems or failures,” Browne said. “The solution minimizes business disruption,

increases the lifespan of equipment, and mitigates risk, but also contributes to the success of the business by improving employee comfort, satisfaction and productivity.”

IntelliCommand is powered via several command centers located across the globe that extract data from the Building Automation Systems (BAS) of buildings. This data is then analyzed through algorithms to spot trends, patterns and anomalies. Using this information, the IntelliCommand team then diagnoses and resolves any issues in real-time, 24/7, using Jones Lang LaSalle’s IFM platform, or the issue is resolved remotely and operations are fine-tuned for optimal performance through proactive and continuous monitoring.

IntelliCommand delivers managed services using Pacific Controls’ Galaxy enterprise service delivery platform and Gbots, its intelligent, autonomous, experienced and cognitive software robots, deployed across networks to accomplish diverse engineering tasks to assets across the world. Global assets are connected in real time to the firm’s Enterprise Cloud using its M2M gateways.

“IntelliCommand, is a paradigm shift in the way buildings are managed and optimized,” said Dilip Rahulan, Chairman & CEO, Pacific Controls. “Pacific Controls’ Galaxy will also deliver Smart Grid functionality for buildings in the near future, creating an even more powerful platform.”

IntelliCommand can help achieve unprecedented building efficiency across any industry and asset types, including office buildings, manufacturing and lab facilities, hospitals, data centers and retail locations.

The solution can also help corporate real estate teams make better investment decisions that improve portfolio performance since IntelliCommand provides access to comprehensive, precise and actionable data that can inform strategic capital planning and deployment.

Jones Lang LaSalle’s Integrated Facilities Management (IFM) platform brings together multiple service lines to support a comprehensive solution for clients. As the leading global provider of facility and operations management services to corporations, institutions and investor clients around the world, Jones Lang LaSalle was recently selected as one of the 2011 Global Outsourcing 100 by The International Association of Outsourcing Professionals (IAOP) as well as the best overall provider of corporate real estate services by the Watkins 2011 Survey of Corporate Real Estate Service Providers.

As the world of real estate changes, IFM continues to evolve to accommodate the changing environment that companies face.   The best-in-class service lines that support the IFM platform include call center services,  engineering & operations,  energy & sustainability services, supply chain management and contract administration, client accounting, technology, legal and human resources.

For more information on IntelliCommand as well as access to Jones Lang LaSalle’s Energy Calculator, click here. To hear Chris Browne’s insights into how IntelliCommand’s predictive analytics work, click here.

About Jones Lang LaSalle

Jones Lang LaSalle (NYSE:JLL) is a financial and professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying or investing in real estate. With 2010 global revenue of more than $2.9 billion, Jones Lang LaSalle serves clients in 70 countries from more than 1,000 locations worldwide, including 200 corporate offices.  The firm is an industry leader in property and corporate facility management services, with a portfolio of approximately 1.8 billion square feet worldwide. LaSalle Investment Management, the company’s investment management business, is one of the world’s largest and most diverse in real estate with $47.9 billion of assets under management. For further information, please visit our website,

Contact: Paige Steers
Phone: +1 312 228 2797

Joanna Krupa
+1 773 230 3587

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