Mortgage Professionals Challenge Magazine to Learn More About Mortgage Industry


NAMB President Invites Consumer Reports Editors to See How Industry Actually Works

Plano, TX – March 16, 2015 – (RealEstateRama) — John Councilman, President of the National Association of Mortgage Brokers, has challenged the editors of Consumer Reports to spend some time with him “in the field” to see the real value mortgage brokers bring to the real estate transaction process. Councilman made the invitation following a recent article published in Consumer Reports that asserted potential homebuyers should avoid using mortgage brokers, shop for mortgages online, and deal directly with large banks.

The Consumer Reports article advised against the use of mortgage brokers while making unsubstantiated allegations of mortgage brokers steering consumers and not making the effort to find the best deal for the consumer. The NAMB has sought to publish a rebuttal on the Consumer Reports website, where the original article appeared, but have not received a response to date.

“In its March issue, Consumer Reports magazine recommended that borrowers not go to mortgage brokers. That is an amazing statement from a magazine that purports to be a resource for consumers.  The story is based on misinformation and outdated concepts.  In truth, recent surveys show consumers would have saved money, received better service, and had greater consumer protections had they gone to a mortgage broker rather than to one of the too-big-to-fail banks the story recommends. NAMB will not stand idly by while misleading information is spewed into the media, no matter what the source.” stated NAMB President, John Councilman.

“While it would be great to be able to trust all large banks, and to believe everything you read on the internet, we believe it makes infinitely more sense for a prospective homebuyer to work with a highly qualified and credentialed mortgage professional when purchasing a home,” said Councilman.

“I have not heard of any government actions taken against brokers who are violating the laws referred to in the unfortunate Consumer Reports article, but there have been severe sanctions and huge fines imposed where lenders were allowing their retail originators to steer clients to more profitable loans,” added Councilman.

The National Association of Mortgage Brokers has proactively engaged in legislative and regulatory lobbying efforts to clean up the mortgage industry. As part of those efforts, mortgage brokers have advocated successfully for making their profession the most highly qualified in the mortgage origination process.

“Consumers should be aware that bank originators are not licensed, tested, or required to have the same amount of education as non-bank originators,” said Councilman. “They have even less stringent criminal background standards.”

“The leadership of NAMB and I are willing to host the editors of Consumer Reports in seeing how it really works out in the field and we also hope they will publish our rebuttal to the ill informed piece they published in the March issue of their publication,” concluded Councilman.

To read John Councilman’s full response to the Consumer Reports article please click here.  To read the Consumer Reports article please click here.

About NAMB – The Association of Mortgage Professionals:

Since 1973, NAMB-The Association of Mortgage Professionals has been the voice of the mortgage broker industry, representing the interests of mortgage professionals and homebuyers. Its mission is to promote the highest degree of professionalism and ethical standards for members through programs and services such as education, professional certification and government affairs representation. In addition, NAMB members subscribe to a specific code of ethics and best lending practices that foster integrity, professionalism and confidentiality when working with consumers. For more information, visit Follow NAMB @NAMBpros

Media Contact:
Name: John Councilman, CMC, CRMS
Title: President
Phone: 239-267-2400
Email address:

Name: John H. P. Hudson, CRMS
Title: Communications Chair
Phone: 817-247-4766
Email address:

Previous article$44.8 Million awarded through National Foreclosure Mitigation Counseling program to help nearly 130,000 families
Next articleNAR Study: Accelerating Housing Costs Have Renters Feeling the Squeeze